Blue Haven

Village Rules

 

Village Rules Bonaira

 

Introduction

  • These Village Rules are modelled on those which have been in place for many years at Blue haven Terralong. It is intended that once Blue Haven Bonaira is fully occupied, that these rules would be put forward for formal adoption at An extra-ordinary meeting of all Blue Haven Bonaira Residents.
  • These draft rules will apply until the Special Meeting is held.

No Smoking

  • Blue Haven Bonaira is a non-smoking area. Residents & their visitors are not allowed to smoke in any part of the site, including units, common areas or outside areas.

Visitors and Guests

  1. Residents are welcome to have guests & visitors at any time.
  2. Guests who wish to stay longer than three weeks will require Council’s approval.
  3. Visitors and guests are not permitted to use the Village recreation or lounge areas without the resident also being present.

Noise

  1. Each resident is responsible to ensure that they do not unreasonably interfere with other residents through the creation of excessive noise or other disturbances.
  2. Residents are also requested to not use washing machines or dryers between 9:00pm and 7:00am.
  3. If you suffer from hearing loss and your television or radio can easily be heard outside your unit, please consider using headphones.

Parking and Traffic

  1. As all roads within the Village are shared with pedestrians, both drivers and pedestrians should use extreme care and keep speed to a minimum.
  2. Residents should not park in visitor parking areas for longer than one hour.
  3. Horns should only be used in the event of an emergency.

Security

  1. While buildings have access control, each resident is individually responsible for the security of their unit.
  2. Unit entry doors should be locked at all times.
  3. The Vitalcall pendant may be activated by a resident if they feel that they are in immediate physical danger.

Fire Safety

  1. Each unit is fitted with a smoke detector and fire blanket.
  2. The Standing Fire Orders which are attached to the back of the front door of each unit should not be removed. These Orders should be followed in the case of fire.
  3. Unit doors which are fitted with door closers are fire doors and must not be left open.

Pets

  1. Pets (other than a fish in a bowl) are not permitted to reside within the Village.
  2. Guide dogs and dogs for the hearing impaired are permitted, providing that they are registered and recognised by an approved body.

Village Gardens

  1. The elected Resident’s Committee may make & vary policies on the use of Common garden areas, in consultation with residents and Council.
  1. Kiama Council’s Tree Preservation Order prohibits the pruning, lopping or removal of any tree, for the purpose of maintaining a view from any residence in the Kiama Municipality.

Pot plants on balconies

  1. Residents may also place pot plants on your unit balcony. Pot plants should only be watered using a watering can (not a hose) and care should be taken to ensure that water does not overflow onto the balcony below. Suitable saucers should be used under all pots

Feeding of birds

  1. Feeding birds from balconies or other built areas can attract insects and rodents, as well as Myna birds. Residents are therefore requested to only feed birds in garden areas which are well away from buildings.

Hanging of paintings

  1. Residents are requested to not drill holes in any location in their unit without first contacting the Caretaker, who is aware of the location of wiring and water pipes. Holes should not be drilled in kitchen or bathroom cabinets.

Emergency medical assistance

In the event of a medical emergency, the Resident should summon the ambulance immediately by dialling “000”.

The supplied Vitalcall system should only be used in the following three circumstances:

  • Immediately AFTER the resident has dialled “000”, to enable the Caretaker to assist the ambulance to gain access to your unit, to secure your unit and contact your next of kin (if you are taken to hospital.)
  • If a resident requires the ambulance but is unable to reach or dial the telephone. The Caretaker will come to the unit to confirm the emergency, however will be unable to physically assist the resident for reasons of Public Liability. The Caretaker will contact the ambulance immediately that it is determined that the call is not a false alarm.
  • Accordingly the Vitalcall system should only be activated if a resident requires the ambulance and is unable to get to the phone (with the following exception).
  • A Resident may also activate the Vitalcall system if they feel they are in immediate personal danger or there is a significant emergency, such as a fire.

Village common areas and facilities

  1. The Resident’s Committee may establish policies on the use of Common areas, which may be varied as required, by the Residents Committee in consultation with residents and Council.

Drying Areas

  1. The drying of clothes on unit balconies or in other areas visible to the public is not allowed.
  2. Residents are requested to liaise with other residents to coordinate the sharing of drying areas.
  3. Out of consideration for other Residents, residents should ensure that their washing is removed as soon as it is dry.

Garbage Disposal

  1. Garbage bins are provided in the carpark levels. Please exercise care when transporting your rubbish to ensure that drips etc do not occur. Residents should always use the small bucket provided to each unit to hold all green waste bags used, in order to catch drips from holes in bags.

Insurance

  1. While Kiama Council fully insures both the buildings and the contents that are supplied with each unit, this insurance does not cover residents own property or possessions
  2. Should a resident accidentally damage something in their unit or elsewhere in the Village, they will be responsible for the first $100 of any necessary repairs. The balance of the cost of any repairs will be paid from residents’ maintenance levies.

Electric Vehicles

  1. The Resident’s Committee may make or vary policies relating to the use of Motorised Wheelchairs, in consultation with all residents & Council.

Tradesmen and other contractors doing work in your unit

  1. Prior to engaging any tradesmen to do work in a resident’s unit (other than to items like televisions or refrigerators) it is essential that they contact the Village Manager or the Caretakers in order to supply details of their licences and insurance.

Dispute resolution

  1. The NSW Retirement Villages Legislation includes a provision for disputes to be settled through the Consumer, Trader & Tenancy Tribunal
  2. Kiama Council considers it appropriate to first attempt to settle any dispute amicably between Council and Blue Haven residents or between individual residents.
  3. Accordingly, if you have any concerns Council requests that you follow the following procedure:
    1. Raise the matter with the Village Manager
    2. Should you remain unsatisfied with the outcome, raise the matter in a letter to Kiama Council
  • Note: If a resident is unsatisfied with the determination of the Village Manager and the matter relates to broader issues which may affect many residents, a resident may choose to raise the matter with the elected Residents’ Committee.

 

Download Bonaira Village Rules

Village Rules Terralong

 

Introduction

  • The Residents of Blue Haven Village and Kiama Council have together agreed on the following Village rules, which are designed to ensure the harmonious operation of the Village.

No smoking

  • Effective from 1/1/2012, only existing residents & those who have placed their name on the waiting list as at that date, will be able to smoke within the Village (excluding common rooms). New residents from 1/1/2012 (excluding those on the waiting list at that date) will not be permitted, under the Village Rules, to smoke in their unit, or in any other part of the land or buildings occupied by the Retirement Village. This rule also applies to visitors & guests.

Visitors and guests

  1. Residents are welcome to have guests & visitors at any time.
  2. Guests who wish to stay longer than three weeks will require Council’s approval.
  3. Visitors and guests are not permitted to use the Village recreation or lounge areas without the resident also being present.

Noise

  1. Each resident is responsible to ensure that they do not unreasonably interfere with other residents through the creation of excessive noise or other disturbances.
  2. Residents are also requested to not use washing machines or dryers between 9:00pm and 7:00am.
  3. If you suffer from hearing loss and your television or radio can easily be heard outside your unit, please consider using headphones.

Parking and traffic

  1. As all roads within the Village are shared with pedestrians, both drivers and pedestrians should use extreme care and keep speed to a minimum.
  2. Residents should not park in visitor parking areas for longer than one hour.
  3. Horns should only be used in the event of an emergency.

Security

  1. While some buildings have access control, each resident is individually responsible for the security of their unit.
  2. Unit entry doors should be locked at all times.
  3. The Vitalcall pendant may be activated by a resident if they feel that they are in immediate physical danger.

Fire safety

  1. Each unit is fitted with a smoke detector and fire blanket.
  2. The Standing Fire Orders which are attached to the back of the front door of each unit should not be removed. These Orders should be followed in the case of fire.
  3. Unit doors which are fitted with door closers are fire doors and must not be left open.

Pets

  1. Pets (other than a fish in a bowl) are not permitted to reside within the Village.
  2. Guide dogs and dogs for the hearing impaired are permitted, providing that they are registered and recognised by an approved body.

Village Gardens

  1. Please see the Resident’s Committee policy on the use of Common garden areas, which may be varied as required by the Residents Committee in consultation with residents and Council.
  2. Kiama Council’s Tree Preservation Order prohibits the pruning, lopping or removal of any tree, for the purpose of maintaining a view from any residence in the Kiama Municipality.

Pot plants on balconies

  1. Providing that residents do not obstruct the movement of other residents, they are permitted to place pot plants on the common walkway near the entrance to their unit. In some cases there may even be room for a small chair or table.
  2. Residents who choose to place items on the common walkway will be responsible for sweeping the area occupied.
  3. When watering pot plants, Residents are asked to ensure that the paths remain dry and that minerals do not leach out of pots, which can then stain the tiles.
  4. Residents may also place pot plants on your unit balcony. Pot plants should only be watered using a watering can (not a hose) and care should be taken to ensure that water does not overflow onto the balcony below. Suitable saucers should be used under all pots.
  5. Consultation as to the number of potted plants that may be appropriate on each common balcony is undertaken through the garden committee for that building.

Feeding of birds

  1. Feeding birds from balconies or other built areas can attract insects and rodents, as well as Mynah birds. Residents are therefore requested to only feed birds in the garden areas.

Hanging of paintings

  1. It is preferred that all hooks for the hanging of paintings are installed by the caretaker.
  2. Residents are requested to not drill holes in any location in their unit without first contacting the Caretaker, who is aware of the location of wiring and water pipes. Holes should not be drilled in kitchen or bathroom cabinets.

Emergency medical assistance

  • In the event of a medical emergency, the Resident should summon the ambulance immediately by dialing “000”.
    The supplied Vitalcall system should only be used in the following three circumstances:

Village common areas and facilities

  1. Please see the Resident’s Committee policy on the use of Common areas, which may be varied as required, by the Residents Committee in consultation with residents and Council.

Drying areas (Stages 2 to 5)

  1. Stages 2 to 5 have a number of communal drying areas on each floor.
  2. The Residents Committee may, in consultation with residents and Council, establish protocols for the use of the drying areas within the Village.
  3. The drying of clothes on unit balconies or in other areas visible to the public is not allowed.
  4. Out of consideration for other Residents, residents should ensure that their washing is removed as soon as it is dry.

Garbage Disposal

  1. Garbage bins are provided in the carpark levels of Stages 2, 4 & 5 (level 1 only). Please exercise care when transporting your rubbish to ensure that drips etc do not occur. Residents should always use the small bucket provided to each unit to hold all plastic bags used, in order to catch drips from holes in bags.

Insurance

  1. While Kiama Council fully insures both the buildings and the contents that are supplied with each unit, this insurance does not cover residents own property or possessions.
  2. Should a resident accidentally damage something in their unit or elsewhere in the Village, they will be responsible for the first $100 of any necessary repairs. The balance of the cost of any repairs will be paid from residents’maintenance levies.

Air conditioning

  1. Prior to installing an air conditioner in a unit in any Stage, it will be necessary to contact the Village Manager to discuss the location & routing of pipes etc. In addition, all installers must submit details of insurance, prior to doing any work.

Electric Vehicles

  1. Please see the Resident’s Committee policy on the use of Motorised Wheelchairs, which may be varied as required by the Residents Committee in consultation with residents and Council.

Tradesmen and other contractors doing work in your unit

  • Prior to engaging any tradesmen to do work in a resident’s unit (other than to items like televisions or refrigerators) it is essential that they contact the Village Manager or the Caretakers in order to supply details of their licences and insurance

Dispute resolution

  1. The NSW Retirement Villages Legislation includes a provision for disputes to be settled through the Consumer, Trader & Tenancy Tribunal.
  2. Kiama Council considers it appropriate to first attempt to settle any dispute amicably between Council and Blue Haven residents or between individual residents.
  3. Accordingly, if you have any concerns Council requests that you follow the this procedure:
    1. Raise the matter with the Village Manager.
    2. If you are not satisfied with the outcome, raise the matter with Council’s General Manager.
    3. Should you remain unsatisfied with the outcome, raise the matter in a letter to CouncilNote: If a resident is unsatisfied with the determination of the Village Manager and the matter relates to broader issues which may affect many residents, a resident may choose to raise the matter with the elected Residents’ Committee.Under most circumstances, the Village Manager will have already discussed such matters with the Residents’ Committee prior to making a determination.

 

Download Terralong Village Rules

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